Return Policy

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Thank you for shopping with MKLUXURYTR. If you are not entirely satisfied with your purchase, we are here to help. Please read our Return Policy carefully.

1. Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

2. Non-Returnable Items

The following items are not eligible for returns:

3. Return Process

To initiate a return, please follow these steps:

  1. Contact us at ktoprakmehmet@hotmail.com with your order number and reason for return.
  2. Wait for a confirmation email with return instructions.
  3. Ship the item back to us using a trackable shipping method. The customer is responsible for return shipping costs.

4. Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process the refund to your original payment method within 7-10 business days. Please note that shipping fees are non-refundable.

5. Exchanges

If you would like to exchange an item, please initiate a return for the original item and place a new order for the replacement.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery with photos and details of the issue. We will arrange for a replacement or refund at no additional cost to you.

7. Contact Us

If you have any questions about our Return Policy, please contact us at ktoprakmehmet@hotmail.com.